We only deal with the trusted suppliers that we’ve been working alongside for more than a decade. Every effort has been made to ensure that the products we sell are of the highest quality and responsibly sourced. Because of this, we are confident that the quality of our products will speak for itself. In terms of postage and delivery, Maitri staff take all measures possible to ensure that every product despatched is packaged securely and arrives in perfect condition.

Our returns policy is as follows:

We will accept returns and offer a full refund, providing:

  • The product is returned within 14 days
  • The product is intact, unopened and unused

While we take care to ensure our products arrive with you safely, we cannot accept responsibility for any damage or breakages that happen once the package has left Maitri premises.

If you have any problems or queries regarding a Maitri product you have purchased, get in touch via the contact page, or visit us in store.