We provide you with access to this website free of charge and for your personal use . This personal use is in accordance with the following terms & conditions. Any products that your purchase through this website are in accordance with those same conditions.
We reserve the right to update or amend these Terms and Conditions when required. These will immediately apply to the use of the site.
Copyright & Intellectual Property
The contents of the MaitriHealth website are protected by copyright laws, trademarks and other intellectual property rights. You may print a copy of the content for your personal or non-commercial use, but you may not otherwise reproduce, modify, copy, distribute or use this information or content for commercial purposes without our express permission.
We will organise the delivery of any products you order from MaitriHealth to the address you specify at the checkout process. The address you specify should be the registered card address. The method of delivery may change depending on your address and the size of your order. We will endeavour to let you know of any changes or special requirements.
Descriptions of Products
The descriptions and product outlines found on MaitriHealth are approximations based on official manufacturers information. We may correct any error appearing on the website or withdraw any product from sale without incurring any liability. We also reserve the right to change the price and availability of products as and when we please. Obviously, product images displayed on MaitriHealth are for the purpose of demonstration. It’s highly likely that they will differ in terms of actual size, which coincidentally is mentioned in each product title. For your own safety and peace of mind, please check the size, strength and ingredients of the product before purchase.
The information provided on MaitriHealth is in no way intended to treat, diagnose, cure or replace medical or specialist advice. We cannot be clearer than that.
If you are currently taking prescription medication and intend to also take nutritional or herbal supplements, we strongly advise that you first check with your doctor or a specialist health practitioner. Combinations of supplements and prescription medicine may not be suitable. We are able to supply you with any relevant product information that you may wish to receive in order to discuss with your medical or health professional.
We have tried to ensure that the information provided on this website is as accurate as possible. However, we give no warranty of any kind in respect of the information. We do not accept liability for any loss (direct, indirect, or consequential) which may arise from reliance on information contained on MaitriHealth or in respect of any error or omission.
The price of the products will be the price quoted on the website at the time that we accept your order. The price will include any applicable Value Added Tax (VAT) but will not include the cost of delivery. In addition to the price you will have to pay our delivery charges as quoted on the website at the time we accept your order – unless you qualify for FREE Delivery. The price of these charges varies depending on the cost of your order and if delivery is to a UK or non-UK address. Payment on this website can be made by credit or debit card. Our payment facility is provided by Barclaycard Business and operates on a secure network.
Credit Card and Debit Card Payments will be charged and debited at the time of placing the order. If any items are unavailable and we are unable to supply we will refund these items within 7 days of taking the payment.
Payments made via PayPal will be charged according to the service providers’ terms. If any items are unavailable and we are unable to supply we will refund these items within seven days of taking the payment.
Certain promotional offers may only be available for a limited period and while stocks last. If your order is received after the offer period, or if the goods are no longer available under that particular offer we will notify you before we dispatch the goods. Refunds for goods purchased under a promotional offer will be based on the terms of the promotional price. Sale items & lines which cannot be discounted are excluded from promotional offers. Your statutory rights are not affected.
Registration & Password
You must ensure that the personal information you provide when registering on MaitriHealth is true, accurate, current, and complete in all respects. You must notify us immediately of any changes to your personal information either by updating your account details on MaitriHealth.co.uk.
When you enter the site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone as you will be responsible for any activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting the customer service team on 0800 252 875. By using this site you agree not to impersonate any other person or entity, or use a false name or a name that you are not authorised to use.
Notification of Claims
If there are any mistakes or discrepancies with your order or delivery, please notify us within 4 working days of the delivery date. We will not be liable for any loss or damage if you fail to do this.